set up your telephone via Internet

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You've just subscribed to an Orange plan and you want to set up your telephone service via Internet. Follow the steps below to activate your line.

The procedures explained in this section:

prerequisites

1Your Livebox must be installed and connected to internet. The Livebox 2 internet light @ should be solid green.
install your Sagem Livebox 2

livebox 2 internet light

2You must have a telephone that is compatible with telephone service via internet.
Voice frequency phones are compatible with the service.

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if you don't have a phone subscription

1Connect the telephone converter (supplied in the pack) to the blue telephone port on your Livebox. Then plug your telephone into the telephone converter.

telephone via internet - installation diagram

2The Livebox will update and start again. Don't touch anything; the update can last up to 30 minutes.
  Livebox updates

3Your Livebox is updated when its telephone light is solid green. You can make calls.

telephone via internet light

If the telephone light is not solid green and nothing is happening after 1 hour, reboot your Livebox.
reboot your Livebox

4Call reception may already be set up or may be done after 24 hrs.
 You can then make and receive calls with your phone via internet.

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if you have a phone subscription

1Connect your landline phone to the ADSL filter which is in the telephone wall socket.

installing a landline

2Connect the telephone converter (supplied in the pack) to the blue telephone port on your Livebox. Then plug your phone into the telephone converter.

installation of telephone via internet

3Phone service via internet is active up to 6 hrs maximum after the activation of the internet service. Once the telephone light is solid green, you can make and receive calls with the phone via internet.

livebox 2 telephone light

 

If this page doesn't answer your question, then you can contact us at 09 69 36 3900(1).

légal notices (1)

(1) Our business hours are nine to five, Monday to Friday.
Your call will be charged at the standard rate using your Orange landline. From another provider please consult their price list.

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