You've just subscribed to an Orange plan and you want to set up your telephone service via Internet. Follow the steps below to activate your line.
The procedures explained in this section:
2You must have a telephone that is compatible with telephone service via internet.
Voice frequency phones are compatible with the service.
1Connect the telephone converter (supplied in the pack) to the blue telephone port on your Livebox. Then plug your telephone into the telephone converter.
2The Livebox will update and start again. Don't touch anything; the update can last up to 30 minutes.
3Your Livebox is updated when its telephone light is solid green. You can make calls.
If the telephone light is not solid green and nothing is happening after 1 hour, reboot your Livebox.
reboot your Livebox
4Call reception may already be set up or may be done after 24 hrs.
You can then make and receive calls with your phone via internet.
1Connect your landline phone to the ADSL filter which is in the telephone wall socket.
2Connect the telephone converter (supplied in the pack) to the blue telephone port on your Livebox. Then plug your phone into the telephone converter.
3Phone service via internet is active up to 6 hrs maximum after the activation of the internet service. Once the telephone light is solid green, you can make and receive calls with the phone via internet.
If this page doesn't answer your question, then you can contact us at 09 69 36 3900(1).
(1) Our business hours are nine to five, Monday to Friday.
Your call will be charged at the standard rate using your Orange landline. From another provider please consult their price list.
previous page return to list of questions