how to reboot your Livebox

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If you're having problems (with telephone services via Internet, for example), rebooting your Livebox may solve the problem.
The procedure required varies depending on your Livebox model.
Click on the image below corresponding to your Livebox to see how to reboot.

Procedures vary depending on the Livebox model:

requirements

Before rebooting your Livebox, we recommend disconnecting the yellow cable that connects your TV to your Livebox.
Then plug it back in once your Livebox has been rebooted.

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procedure based on your Livebox model

Click on the image corresponding to your Livebox to see the procedure:

 

 

Livebox 2

 

Livebox mini

  Livebox 2   Livebox mini
 

Livebox Thomson/Inventel

 

Livebox Sagem

  Livebox Thomson/Inventel   Livebox Sagem

 

reboot your Livebox 2

Your Livebox 2 has an On/Off button: 0/1 to switch the Livebox on and off.

To reboot your Livebox 2:

1Press the 0/1 button once.

reboot Livebox 2

2Then press the 0/1 button again. This operation takes about 2 minutes.

 

reboot your Livebox Mini

The Livebox Mini has a button on the right side labelled Reboot.

To reboot your Livebox Mini:

1Press the Reboot button to restart your Livebox.

reboot Livebox mini

2Once you've pressed the button, the Livebox lights will go off, and then flash rapidly for two seconds. The Livebox will then take 1 to 2 minutes to reconnect.

 

reboot your Thomson/Inventel Livebox

To reboot a Thomson/Inventel Livebox:

1Turn your Livebox over, unplug the Livebox power cable then plug it back in.

reboot Livebox Thomson/Inventel

2Once this procedure has been performed, first the lights on your Livebox will go off, then the Livebox will take 1 to 2 minutes to reconnect.

 

reboot your Sagem Livebox

To reboot a Sagem Livebox:

1Turn the Livebox over, unplug the Livebox power cable, then plug it back in.

reboot Livebox Sagem

2Once this procedure has been performed, first the lights on your Livebox will go off, and then the Livebox will take 1 to 2 minutes to reconnect.

If this page doesn't answer your question, then you can contact us at 09 69 36 3900(1).

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((1) Our business hours are nine to five, Monday to Friday.
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